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About Ward

Serving Western North Carolina for over 40 years

Our Mission

Is to keep you safe by satisfying the growing need for high-quality, reliable plumbing & HVAC services.

Ward Plumbing, Heating, and Air is a full-service plumbing & HVAC Business that has been serving the people of Western North Carolina for over 40 years in plumbing and HVAC system repairs and installations. 

Why Ward Pluming, Heating and Air?

  • We are the only shop around that has the knowledge base and experience to repair both modern and older systems.

  • We are proud to call this area home and feel privileged to work with its people.

  • We serve both residential and commercial properties.

  • We are very selective about who joins the Ward team as we want to make sure we send out reliable technicians to install or repair your systems.

Core Values


  • Attitude

    It all starts here. We are honest, positive, courteous, confident, and cooperative.

  • Communication

    We are professional, thorough and courteous in all communications with clients and teammates. 

  • Unity

    Top-Down, Bottom-Up, we are unified in our commitment to these values. 

  • Respect

    We respect the time of others. We keep our commitments. We take responsibility.

  • Technology

    We utilize sophisticated technology and systems to deliver superior solutions.

  • Skill

    We train consistently and continuously, holding ourselves to the highest of standards. When we don’t know, we ask. 

“We are helping set the new
standard for service in 

Western, NC.”

Don’t Just Take Our Word For It…

See What Your Neighbors Are Saying About Ward!


  • “Shawn was very professional in dealing with the issue of our heater. He explained everything whats needed to be done and replaced the parts. We are pleased to say that we called the right place. We will recommend this place to others, Thank you very much.”

    -Elnora F.
  • “My new unit, ducting and thermostat installation was done exactly as expected. The team was very professional and courteous. I have used AC plus for repairs in the past and have always been treated great. I highly recommend AC plus for all your heating and air conditioning needs.”

    -Eugene C.
  • “Fast, friendly, PROFESSIONAL, and can explain issues that I can understand. They are one of those rare companies that still value customers and treat customers good!!! I wish they did more than just HVAC AND A/C! I would recommend to everyone! 10 stars!”

    -Don S.
  • “Sean was awesome. He took the time to explain things to me. Figured out the issue quickly and made the necessary repairs. He was very professional and thorough. Would definitely use him and AC Plus again.”

    -Steven S.